Shipping Policy
At DilSe Gifts, we offer both physical and digital products.
Physical Products
- Orders are typically processed within 1–3 business days.
- Products are shipped within 1–3 days and delivered within 7–10 days.
- Delivery timelines may vary depending on your location and courier partner availability.
- Once your order is shipped, tracking details will be shared (where available).
- Shipping delays caused by courier services, weather conditions, or unforeseen circumstances are beyond our control.
Digital Products
- Digital products are delivered electronically through email, download links, or access instructions.
- Delivery is usually instant or within 24 hours after successful payment.
- Please ensure that the email address provided during checkout is correct.
Return Policy
We want you to be satisfied with your purchase.
Physical Products
- Returns are accepted within 7 days of delivery.
- Products must be unused, undamaged, and returned in their original packaging.
- Customers are required to initiate the return request within 7 days of receiving the order.
Digital Products
- Due to the nature of digital products, returns may not be possible once the product has been delivered or accessed.
- If you experience any technical issues or receive an incorrect digital product, please contact us and we will work to resolve the issue.
Refund Policy
- Approved refunds will be processed within 3 business days after the returned product is received and inspected, or after the refund request is approved.
- Refunds will be credited to the original payment method used during purchase.
- Shipping charges, if any, are non-refundable unless the return is due to an error on our part.
- DilSe Gifts reserves the right to reject refund requests that do not meet the conditions outlined in this policy.
Contact Us
For any questions regarding returns or refunds, please contact us:
DilSe Gifts
Email: support@dilse.gifts