Return Policy

Returns are accepted on all products, including physical and digital products, within 7 days of delivery or purchase.

To be eligible for a return, the product must be in its original condition and accompanied by proof of purchase where applicable.

If you receive a damaged, defective, or incorrect product, please notify our customer support team within 7 days of receiving the product.

For digital products, customers may request a return or refund within 7 days of purchase if the product is defective, inaccessible, or significantly different from its description.

Once a return request is received, our team will review the request and may ask for additional information to verify the claim.

Dilse Gifts reserves the right to reject return requests that are fraudulent, abusive, or do not comply with this policy.

After approval of the return request, Dilse Gifts will process the refund within 2 business days. The refund amount will be credited to the original payment method used for the purchase.